Shelby Support
Shelby keeps your whole family in sync on your dog's daily care. If something isn't working or you have an idea, find a quick answer below or send us a message — we read every one.
The quick answers to what most people ask.
On first launch, tap Add Dog and enter your dog's name, photo, and details. You can add more than one dog and switch between them from the top of the home screen.
Open your dog's profile and choose Invite family. Share the invite link with anyone who helps care for your dog. Once they join, everyone sees the same care log in real time — log a meal on your phone and the rest of the family sees it instantly.
Add recurring treatments like vaccines, flea & tick prevention, or deworming, and set how often each repeats. Shelby shows you what's coming due and reminds you inside the app before the date arrives.
Yes. You can keep logging meals and walks with no signal — everything syncs automatically the moment you're back online.
Shelby fully supports English and Hebrew, including complete right-to-left layouts. Set your phone's language to Hebrew and Shelby follows.
Your dog's care data is only visible to you and the family members you personally invite. We never sell your data. To request deletion of your account and data, just send us a message below.
Tell us what's going on and we'll reply by email, usually within a couple of days.